Navigating the Portuguese Rental Market: Tips from Expat Expert Kylie Anne
All right. Well, Kylie, thanks so much for having us here on our podcast. And we have a lot to talk about because you've started a business to help expats move to Lisbon right now, but Portugal, and we'll get to that. But first of all, let's talk about your journey. You're an expat. You live in Lisbon. How did that happen? Where did you move from? Well, thank you, Kaylee, for having me. For starters, you're right. I did start a business specifically oriented towards helping other expats find rentals here in Lisbon because as you and anyone who attempts to move to Portugal knows that finding a rental is quite the challenge. So that's my business. But a little bit on me, I'm from the United States. I'm a born and raised Midwesterner. I never expected, if you would have told me a few years ago that I was going to be living in Portugal right now, I would not have believed you, although I would have wished for it. I graduated college in 2019, right before the pandemic started, and sort of got thrown into like the typical nine to five workflow, working for myself a little bit, working in New York City for a bit, and then COVID happened. Pandemic hit, and that sort of turned my life upside down a little bit like everyone else's. And while it was challenging, it sort of opened the door for me, I suppose, to move to Portugal because I lost my job, and I needed to find a way to make money really quick. And that evolved into me starting my first business, which was a little marketing consulting company, which I still do now as well. And having that self-employment income sort of enabled me to move to Portugal. And I had visited several times before. I had good friends who lived here. And I had always loved visiting, and one day they proposed to me, well, why don't you consider moving here? Like it might be a good place for you to go. So that's how the idea sort of sprung into my head. And now I'm here. I've been here since September of last year, and it's been amazing. Awesome. Okay, so did people think you were crazy when you, being from the Midwest, I mean, you had been in different states, but were they like, you're crazy for moving out of the U.S.? Yes and no. So the circumstances back in the United States, so for so many people, they understand like the cost of living has just shot up all around the world, quite frankly. But in the United States where I was living, that was a big challenge for me and many of the people in my circle. So when I told them that I was going to move because, well, it's a nicer cost of living, I think they sort of had like the you're crazy, like what the heck, why you're going to go all the way across the world. But at the same time, they were like, hmm, maybe I should do that too because not only am I going to save some money, but the lifestyle is just so wonderful living here. So yes and no. It was you're crazy, but at the same time, oh, maybe we should think about it ourselves. And did you consider any other place besides Portugal or because you knew friends there that you had visited, it was like that's the place? I considered different locations in the United States, but this was the only foreign country that I ever considered moving to. Okay. And so it wasn't necessarily that you were moving away from the U.S. because you're trying to run from something or get away from something, but you just thought cost of living, the stage of life I'm in, maybe the money that I'm making, the lifestyle, all that stuff kind of thought you thought, okay, Portugal is good. Right, right. And that's one misconception that a lot of people have when it comes to moving from the United States or any country to a place like Portugal where the lifestyle is so wonderful and the cost of living lower than many other places out there is we're trying to run away from problems in the U.S. And no, I listed the cost of living as a big issue that prompted me to move to Portugal. I wasn't running away from big problems there because as you know and everyone else who lives here in Portugal is that Portugal also comes with its fair share of challenges and problems. This isn't a place of just rainbows and unicorns. There's issues here that you have to deal with as well. So, yeah, it was, of course, again, like I mentioned, the cost of living as well, but the lifestyle here is just so wonderful that that's what really ended up pulling me over here, I guess you could say. So it was less running away from something, more being attracted to what they have here, what Portugal has to offer. Yeah, that definitely makes sense. And you landed in Lisbon. Again, is that because you knew people there, you had visited, or why Lisbon? Yes, well, I had visited Portugal several times. As I mentioned, I have friends here who live in Cachaca. So I had become very familiar with Lisbon, Cachaca, and sort of everything in between. My friends were very, very nice. They ended up taking me down to the Algarve. I had visited different cities there. But ultimately, Lisbon, moving here all by myself, it's just such an international city. There's people from all over the world who convene here. So I enjoyed the city, but also for the fact that I knew that networking and getting a good group of friends was going to be – this was going to be the place for me to do that. So – and I can't complain. Like, I'm looking outside right now, and it's almost 70 degrees already today, blue sky. So I think I made the right choice to come here. Yeah, definitely. What would it be like back in the States where you're from? What would the weather be like? I actually look almost every single day just to get a comparison. And right now it's – I've got to do a little math in my head to do the Fahrenheit to Celsius. But in Fahrenheit, it's like a 40 degrees cloudy mix of rain and snow, which I want to say that's like 9, 10 degrees Celsius maybe. Right, yeah. Yeah. There's a lot of conversions I have to do on a daily basis. So – yeah, yeah. I mean, I think a lot of people, especially our listeners, they – you know, you guys work in Fahrenheit as well. But good. So cold, rainy, snowy, kind of gloomy, and now you get to sit outside here in March and look at beautiful warm weather. Sounds pretty good. Right, right. And to, I think, address the other part of your question too. And this sort of gets into how I ended up starting the businesses. Given that my friends do live here in the Lisbon area, they were able to help me get an apartment quite simply, which had I gone to another location in Portugal, I might not have had those same connections in order to get a rental. But moving here, I was – I had a secure place to live thanks to them. So, like I said, that's sort of what prompted me to start the business that I have right now. Yeah, that's really good. People that you know. How did you actually meet these friends initially? Just a lot of good networking, savvy networking when I was in college. I used to work for a company. I had an internship when I was in college. And at one point, that company that I had the internship with invited me out to what I would call like a little conference or seminar in Philadelphia, Pennsylvania, where they had a keynote speaker who I became friends with at the time. And this new friend of mine, when I was studying in Rome, also in college, said, hey, we have some friends in Portugal. Why don't you consider going to Portugal and connect with some of our friends there? We think you really like them. We think you have a lot to talk about. And at the time, I hadn't ever really even considered like visiting Portugal. It was like 2014, and it was sort of when Portugal was just popping up on the radar of people in the United States, or the masses, I would say. And I ended up traveling to Portugal on their recommendation, meeting my now very good friends. And we stayed connected ever since then. And they've been very nice enough to invite me back to their home several times after that. So it was just a combination of savvy networking, good timing, and it all sort of came together. Yeah, great. And they're Portuguese, right? Yes. Yes, they're Portuguese, born and raised in the Questia area. I want to jump in real quick. No, everything's going great. I'm just reviewing, Kylie, the questionnaire you filled out. And you've actually got your name listed for us to say as Kylie Ann. Do you want us to refer to you as Kylie Ann for the conversation or just Kylie? Either or. I go by Kylie Ann usually formally in like a business setting, but Kylie in a more less professional setting is totally fine. Well, you might pick up a lot of clients from this. So do you want to go Kylie Ann? It's up to you. Let's do it. Sure, that's a good idea. Cool. Kylie Ann. And then eventually we'll just go back and re-record your opening welcome, Kylie. Okay. Cool. Thanks, guys. Sorry to stop. Okay. Yep, just remind me, Dan. Don't let me forget. I won't. Okay. Cool. Let's see. So we asked the Portuguese friends. Oh, okay. All right. So Portuguese friends, so awesome. What a great connection and awesome that you were able to network like that. So you just moved here last year, you said. What visa did you end up moving on? Did you get in on the remote worker visa since that was kind of new or was it still the D7? I'm on the D7. I think the remote worker came out in early 2023. But even so, I think now that I've been here for several months, I'm planning to stay longer term. When I first moved here, I was like, okay, I'll try it for a year. We'll see how it goes. But now I'm thinking, okay, this is – it's going to be hard to go back home after this. Yeah. Yeah. Okay. Cool. Because, yeah, and – excuse me. Because the government had passed, you know, that they were going to have this remote worker split in the middle of last year in 2022 and it was officially rolled out in November of 2022. But all the consulates were like, what is this? Like there was like mass confusion and we knew of people who were – they would go to a consulate and they would, you know, be applying for the remote worker visa right there at the end of the year. And some of the consulates would be like, what visa is this? So it was one of those like the government is issuing it but wait, everyone has to catch up. And then, of course, you hit holiday time and then there were pending strikes and everything. So it sounds like they've – it was a little bumpy at first but, yeah, now as we hit quarter one in 2023, they're hitting a bit more of a rhythm with the different split with the visas. But it was pretty amazing. Yeah. This is the beauty of Portugal. Yeah. So I just typically – that's exactly what I tell people. And I always tell people, you know, they want to come here and they want the slower pace of life, the good work-life balance. But you got to remember, it translates into all parts of their life. It's their culture. So when you get here and you think this is what I want and then it's taking you, you know, ten days to set up your utilities, it's kind of how it works. Right, right. And I think that's sort of what we were talking about before. It's the – not having this perception that Portugal is just this magical land where you're going to escape all of your problems and everything's going to be fine. It just – it doesn't exist. It's such a wonderful place to be but it doesn't come with its own set of challenges. So you just have to decide which set of challenges you want to deal with and go with that. Yeah, definitely. Kind of lowering your expectations. Or I just tell people, go in with no expectations because when you do that, then you're just so happy with what the outcome is. And when you hit the bumps, which you will, like you said, then it's not as big of a deal. You just power through them and you figure them out. And you just figure out how to do it in a different country than the one you came from because you were doing it there. So now you just have to do it here, right? Exactly, exactly. Okay, so talking about those bumps, you faced a big – well, you didn't have as much of a challenge because you had networking, you had connections, but you saw a great opportunity to help people who face a big challenge. So let's talk about the business you started, the name of it, what you do, how you can help people. Okay, great. So I started a business in January of 2023. It's called Casa Azul, and what we do is we help foreigners who are moving to Portugal on all different types of visas rent apartments. And it's funny because although I have friends here with connections in the real estate market and I knew they could sort of help me get an apartment here, probably quite simply, I actually, when I first started my apartment search, I tried to do it all on my own. And I did what pretty much everyone else does. I opened up my computer, typed apartments for rent in Lisbon, Portugal, and it looks like there was a myriad of options, but things started – very quickly, it started to prove that it was going to be a lot more challenging than just submitting requests to view apartments on Idealista, which by – certainly that might work for some people, but for the majority of people, like, it proves a lot more challenging than that. So after about a month or so, maybe even longer of trying to do that on my own, I threw in the towel and I reached out to my friends and said, hey, can you give me a hand? Is there anyone you know who might be able to help me find an apartment? And two days, I want to say, after that, they had a lease for me on the table, which now I'm in this beautiful apartment. It's where I'm recording right now. And that's what really inspired the idea for this business is I – looking at the market, I wanted people to have that same sort of plug or insider in the market as I did, because I was very, very fortunate to just happen to have friends here who have those plugs into the real estate market, but obviously, most people don't. Most people moving here don't even have a single soul or reference here in Portugal. So the idea was if we can create a system where every person moving to Portugal has that same sort of plug into the market, those relationships with different real estate agents and agencies, perhaps we could create a business out of that to really help people solve this rental challenge. Because to be totally honest, it seems to be getting only more difficult over time, and we expect it to get more difficult to find rentals. So I'm hoping that this business is really going to take a lot of weight off people's shoulders when it comes to finding a rental to get that – to get the visa, because it's challenging. Yeah, the rental space right now is so crazy in Lisbon, but all over Portugal. So this is a great service, because it causes a lot of people stress, because since it is part of the application process, you know, people think, do I need to go over and scout? Can I do it sight unseen, which is always scary, because you hear about the mold and the no elevator or whatever. You know, there's always – there can be something that can scare people. So it's definitely one of those things on the application that makes people so scared. So this is great that you're offering this service. So it's a new company. Congratulations on starting the company. Thank you. Well, real quick before we dive into what you do with the company, kind of the services and how you're able to help, was it difficult to start up this company as an expat, or because you're partnering with Portuguese, it made it a little easier? What was that process like? Actually, this is a really great question. And we – so getting started in Portugal, my perception going in is that it was going to be very difficult, because my business structure is I partner with dozens of different real estate agents and agencies here in Portugal. Right now, we're just covering the greater Lisbon area, but we're slowly starting to expand out to other cities, including Porto, the Algarve, et cetera. And business culture here in Portugal is very different than what I was used to in the United States. And from what people had told me, simply picking up the phone and making a cold call or sending out a cold email, a message on LinkedIn, was most likely going to be just a hot dead end here in Portugal. So that was challenge number one. I had this mindset of, okay, this is going to be very, very difficult. I have to find some sort of way to skirt around that. So I tried the cold outreach approach. It wasn't that successful. But what people ended up telling me – and this is just from individuals that I met at the gym that I go to, at restaurants that I went to. I was sort of starting to build up my own little network of friends here in Portugal. They said, well, why don't you just meet people personally? What if you have one connection into the real estate market? They'll give you a connection to another person at an agency. Someone who knows someone who just purchased a house will help you find or connect with the agent who sold them a house. And it turns out that building those business relationships is a lot more interpersonal here. People are much more willing to talk to you and actually really give you the time of day if you know someone who knows someone. So the caveat to starting the business here is creating that network of people that you all – you know in person versus these virtual relationships that are much more common in the United States. So in my opinion overall, it's all about creating a very personal, close-knit network that is the biggest difference between Portugal and the United States. And that was a challenge for me at first because, again, mindset-wise, I was thinking I could just pick up the business culture that I used in the United States, bring it here, and that proved not to work so much so I had to switch it around. But it's been wonderful. And it's actually been sort of better this way because I think those interpersonal relationships really help create like a stronger business for the people that we serve. Yeah, definitely. It's much nicer, right, doing things in person and not keeping it so virtual. You just have a bit more of a personal relationship. But like you said, you build that trust, that respect, and so then your clients can feel comfortable with the people you're recommending because you have fully vetted them and you feel comfortable with them and you have a relationship with them rather than just being, oh, we connected through email and maybe I've talked to them on the phone once or something. It's a different type of relationship that you have. So you can feel a bit more comfort and your clients can feel a bit more comfortable with it, right? Right, exactly. And every single agency that I'm working with, we've sat down and they've really given me some great insights into the market here and expectations for what they expect to happen in the future. So we're expecting like to build the business out to be a lot more than just rentals in the future given the insights that they've given me. We see that there's a lot of different ways that we could potentially help foreigners who are moving to Portugal find good housing here. So more to come in the future. Awesome. Okay, so definitely sky's looking up. Got a lot that you could do. But what are you currently doing? And tell us about your services and how like right now you're ready to go on what types of things. Right. So our primary service right now is like I mentioned before, helping foreigners relocating to Portugal find rentals. So not short-term rentals. Everything is one, two-year or longer-term leases as they would call here. So if your example applying for the D7 visa as I did, as you know, you already need to have a lease agreement just to apply for the visa. So if you were in that process of applying for your visa, all you have to do is go to my website, Kazaazulpt.com, submit a request for the type of apartment you're looking for. So whether you're looking for a one-bedroom in Cascade or a three-bedroom in Almada, you'll submit that information to us on our website. What we will do then is relay all of that information back to our pool of real estate partners who I've talked about before. And within a few hours, we usually have some good options that either match exactly what you're looking for or somewhat similar could potentially work. And we'll sort out all of the paperwork, the viewing of the apartment, we'll do virtual viewings, we'll send over photos, we'll connect you with the real estate agent for any particular questions you may have before you get the lease in your hands. So it's a full one-stop shop for getting your rental here in Portugal. But as I mentioned before, we're only covering the Lisbon area right now. Soon to come, other areas in Portugal as well. Okay, great. Yeah, this is a really great service that you're providing people. And I'm sure people also, everyone, our viewers and listeners will really like that you're stretching outside of Lisbon too. I mean, Lisbon obviously has a lot of interest, but as the different parts of the country grow, you'll find interest elsewhere, especially in Porto, Algarve, but even some of the smaller towns too. So that'll be great to have those special connections with different realtors and such in different areas so that you can do the same thing. Right. And if you are someone out there who is interested in, let's say, living in Porto, some of our current real estate partners do have some listings in other cities like Porto or the Algarve, Coimbra. So if you are looking for an apartment outside of the greater Lisbon area, I would still encourage you to reach out on our website, fill out a request form or send us an email because we may be able to help find a place outside of the Lisbon area. But as I mentioned, the personal relationships that we build with our clients, they do take a little bit of time, hence why it's taking us some months to expand outside of the Lisbon area. But we expect within a month or two to have more of those formal relationships built to where we can start doing full services in other locations in Portugal. Okay, great. Okay, so the process is that they reach out to you on your website, they fill out a form of what they're looking for, they pay you a fee to go with your connections and find something they're looking for, and then you give them pictures, video walkthrough, information, location, things like that. Correct? Well, yes and no, Kaylee. So we don't, you don't pay us until we find you an apartment. So the process from start to finish is, again, you submit the form on our website outlining what you're looking for. We will go and reach out to our partners to see whatever they have that might fit or be close to what you're looking for. If none of those options don't suit you, you don't pay us. If it does suit you, we'll take care of the paperwork for the lease all for you. We'll get it to you so you can either sign it virtually or you can send it to us in the mail. Our partners do tend to require different things, but nonetheless, we'll take care of everything from start to finish. If you don't, if we can't find an apartment right now that fits what you're looking for, what we'll do then is we'll add you to our waiting list as we call it, although it's not quite like a waiting list, and I'll explain why in just a moment. And once we have an apartment that does end up fitting your needs, we'll send it to you right away. And then if it's a good fit for you, we go ahead and move forward. If it's still not a good fit, we'll keep you in the loop on what opens up as soon as we get it. So if it's okay, I'd like to address the waiting list. And this is something that I think that is actually really important to address because what a lot of, one thing that a lot of foreigners aren't aware of when they're moving to Portugal looking for an apartment is, unlike in other countries where let's say it's January 1st and you want to find an apartment for April 1st. It's very reasonable for many people to sit in their home countries to say, okay, that gives me three, four months to find an apartment in the future. That's reasonable. Here in Portugal, no. It doesn't work like that. How it usually works is 30 days before an apartment is going to be free, it'll get listed. In some cases for more affordable apartments and apartments that are very high in demand, one week. So if you go looking for an apartment in Portugal on January 1st for April 1st, you will 99 percent of the time going to come up with a dead end. So vacancies open up very quick, very much so on the fly, which is why if you're added to our waiting list, as we call it, it's most likely because you just came a little bit more than a month or a few weeks in advance and you just need to give yourself a few days for things to open up before we start sending you options. So it's really important to keep in mind as you're going through your apartment hunting process that the Portuguese market, it just works differently. It's on the fly. It's quick. The market is very competitive. So if something was to be open for months in advance, it would be gone in seconds. So just something very important to keep in mind when you're going through the process of finding a rental in Portugal. Yeah, that's really great to have because some people do start looking really early. And the other thing, too, is if you're applying, you have about those 60 days for us to deny or approve you. So that's another thing I want you to chat about. If someone's looking for an apartment, like you said, they're looking in January and they're planning on submitting their stuff in February, but they can't actually move here until April, do you help facilitate negotiating that waiting period or do most people just have to eat those two months so that they can sign a contract right away or does it depend? What's your experience with that so far? Right. Great question, Kaylee. So I would just – I have to be up front. I am not an attorney. And depending on everyone's unique situation in terms of what country they're coming from, the different laws of entering Portugal on tourist visas prior to having their visa approved, this – the answer to this question is going to be very different for everyone. So for starters, what I will say, what people tend to do most often is because, as you said, you have that 60-day waiting period with SEF usually in order to see whether or not your visa application was approved. However, you need to have the lease before you even submit all that paperwork, which means for many people, they will have a lease that's – let's say they started on January 1st and on the same day, they send all their paperwork off to SEF. That means that they have one, two, maybe even three months of paying for their lease without actually being there because they're waiting for their visa to be approved. And that is unfortunately the norm for most people. So in order to mitigate the challenge of that, what many people will do is travel to Portugal on their tourist visa to move into their apartment to get settled in before their formal visa, whether it be the D7 or D8, is approved. And as you know, like that's – there are risks associated with that because, of course, you are coming to Portugal prior and moving into your apartment before your formal visa is approved. But that is the norm here because otherwise it is so difficult to get a lease in any other way. In order to have that long-term lease for the visa, you have to sign it before moving – excuse me. You have to have the lease before submitting the paperwork. I cannot mitigate that. That's just the law and how it works out. But as I said before, most people do go about it in that manner. So while it's inconvenient and it will force you to spend a couple extra months of rent that you might not even be taking advantage of, it's the typical process and just one of those things that we mentioned before, one of the not-so-hot aspects of moving to Portugal on the current system we have right now. Yeah, yeah, definitely. And that's actually becoming more common, that people are submitting their visa application and then because they have a place to land in Portugal, they come here on the tourist visa, which, again, like you said, we're not – neither of us are lawyers. We're not giving any legal advice or anything. But if you come in on your tourist visa and you have your passport, then, yeah, you can definitely come in on that until you get the hopefully good news about your visa. And then you do have to go back to your home country to get that put in your passport. But that's another reason, too, why I know people in the San Francisco, they have to go to that VFS office. They give you the option there if you want to leave your passport with them while you wait. And sometimes, maybe I'll do that because then it'll happen faster, but not necessarily. And then you're kind of stuck. You have to stay in the U.S. So a lot more people are just saying, oh, I'll take my passport with me so that I can travel a bit while I'm waiting to get the good news. So again, you're right, one of those unfortunate things that is just part of the bureaucracy and the way they're doing stuff. And there have been some rumors that we've heard that possibly maybe more so with the D-8, the remote worker visa, that they might do away with this requirement for application because you can kind of see it does cause problems in a sense. There's pros and cons to it, right, because if you do it beforehand, then you have a place to stay when you get here, right? So it's not like you get here and then you're like, I can't find any place and now I'm stuck in this short-term rental paying a lot more while I still look for a long-term rental. But then on the other hand, it locks you into a place, which is, you know, some people don't know exactly where they want to actually be. And they get scared, oh, I have to be in this area for a year. I don't even know if that's where I want to be for a year. So there's pros and cons to it, but I guess a few ways to kind of go about it to make it a little bit more of a softer landing, a bit more comfortable, right? No, exactly. And that's why we're thankful for channels like yours because we know exactly what we need to do in order to have a successful visa application so that when we do submit all the information, we already have an apartment rental, we can be quite sure that it's going to be successful and we'll get approved and be able to show up to the apartment and everything's going to go smoothly. But, no, you're right. And one thing that I will say, too, about Casa Azul is we are doing our best to sort of cut down those months that people are paying in advance before actually moving to the apartment. I've seen some people who pay 12 months of an apartment rental rent before they even get their visa approved. And that's because the rental market is so competitive. Once people find something, they just jump in and start paying for it immediately, which, yeah, I guess you could say on one hand that definitely takes a lot of stress off their plate. They have the rental, but at the same time, they're paying it for 9, 10, 12, 11 months. And that's certainly not ideal, I would say. But some people will do it because, like I said, the rental market is so competitive here right now. Yeah, I know. Sometimes it's like you feel like you have to to lock it in, but then there's the nerves of, wait, I haven't even been approved yet for my visa, so what happens if I don't? Yeah, there's a lot of unknowns there. Again, lots of pros and cons, but thankfully, your business, it's a great model to help people just make it smoother and a little less stressful. And then I did have another question with your services. Do you provide the housing lease in English and Portuguese? Because that's a stress that we get a lot of people who don't know exactly what's in the housing lease because they're looking at it in Portuguese. So they're like, do I need to hire a lawyer for this? Or do you guys provide it in both languages? That's very important. Actually, one thing that many people are unaware of is it is your right as a tenant here in Portugal to have your lease in English. And I'm not surprised that many people are unaware of this because the laws and what is required in Portugal is unknown by so many people, even attorneys. The information is so all over the place, as we were just talking about with the different visas. There's rules, but are these the real rules? Is there another set of rules? This person said that. That person said this. So it is your right as a tenant to request a lease in your native language. So yes, in short, yes, we will help make sure that you understand all the terms associated with your lease, and that includes getting one in English. That's so funny. That's so typical Portugal. They've got a law, but no one really follows the law. And then there's this common practice that everyone thinks is the law, but it's not actually the law. It's funny bureaucratic stuff that you get here. Right. And that's another thing that we foresee doing in the future is because there is such a mess of information out there, and there's a lot of information out there, but everyone is saying something totally different. What we foresee, like Casa Azul, to be in the future is not just a place to come and get a rental, but sort of like a hub of information for all things rental and housing in Portugal. So we're networking with not just agencies and different agents right now, but different real estate attorneys, different people involved in real estate finance here in Portugal so that we can deliver good quality information to people on what their rights are, what to do if they show up and there's mold everywhere all over their apartment, which is quite unfortunately common here in Portugal given the climate that we live in. So we really foresee creating this sort of like hub of information for people in the future because it is so confusing, and no one really seems to have clear answers on everything. And that certainly adds to the pile of stress when it comes to moving to Portugal, and it's unnecessary. Yeah. Yeah, that's great. That'll be a great platform to have. So then people getting in touch with you, they can check out your website any other way that you want them to get in touch with you? Yeah, definitely. So you can, as I mentioned before, the way to go about getting a rental with us is to submit an apartment request form on the Rent With Us page of our website, casaazulpt.com. If you have a question or want to get in touch, you can email us at info at casaazulpt.com. And also if you have a different type of message unrelated to renting or just about moving to Portugal, my personal Instagram is bomdiakaili. And if you have just a general question about moving to Portugal, I'm always looking to help people out there as well. Awesome. Kylian, this is so great. And, you know, at X Facts Everywhere, we believe that living abroad transforms lives. So how has living in Portugal and living abroad transformed your life? That is such a good question. Well, I think it just comes down to starting this business. I think when you open yourself up to new challenges in life, moving to a different country, new opportunities seem to come up out of nowhere. So for me, once I moved here, it was just like a no-brainer to start this business. Throwing myself into a completely new environment where you see different problems everywhere, every problem, there's a solution to it. So moving to Portugal, it was challenging, but with those challenges, I saw different opportunities to start new businesses, offer new ways to help other people, and that's really enriched my life. And now because of this business, I just don't have a new company that I'm running every single day, but I have this amazing new network of other professionals here in Portugal who are all super dedicated to helping others and moving to Portugal, helping locals here living their best life, et cetera. So it just opened up an entire richness of opportunity that I don't think I would have had I not moved here. Kylie-Ann, that's awesome. Thanks for your service and thanks for helping out other expats who are interested in moving to Portugal, and thanks for being on our podcast today. Well, thank you. Thank you for having me. That was awesome. Anything else? Yeah, that was fantastic. A couple quick things. Kylie-Ann, what do your services cost? How does that structure work? Is it just a flat fee? Is it a percentage or something else that I don't know about? Correct. No, correct. It is just a flat fee. So as I mentioned before, once we find you an apartment, before you sign the lease, we'll send you an invoice for 150 euro. That's all you pay. There's nothing hidden in the lease. It's just a straightforward 150 euros to get your lease taken care of. That sounds like a bargain. I like to think so, given how competitive it is here. Awesome. And, Kylie, let's reread the intro. Just thanks so much for joining us today. And just say Kylie-Ann this time. Okay. Kylie-Ann, thanks so much for joining us today on the podcast. Is that it? Perfect. That's exactly what I needed. Do I need to change my intonation or was that okay? Because I think I segwayed into this. You did, but it'll be fine. We'll cut it or put a pause in between. Okay. Awesome. Cool. Kylie, do you want to run and I'll meet you back for the next one in 19 minutes? Yeah, I think it's going to be Josh, though. Okay, perfect. Well, great to see you today. I'll see Josh in a minute. I'll let you say goodbye. And then, Kylie, I'll stick around with you just for some housekeeping stuff to let you know what to expect next. Okay? Okay. Great. Thank you. Thank you so much, Kylie. Yeah, this was great. And actually, real quick, Dan, before I jump off for Kylie, Kylie, Kylie-Ann, how would you like us to address you? Obviously, podcast working as Kylie-Ann. If we chat more, like, do you want to keep it Kylie-Ann or? I do prefer Kylie-Ann, yes. Thank you. Okay. Okay. So then, moving forward, have you had a chance to think about how you want to structure things with us? Yes. Thank you for addressing this. So what – to be totally honest, right now, as I mentioned in my email, we are just so overwhelmed with demand right now. I think if we went on a commission structure, it would just sort of add another layer to the plate right now that keeps on adding up. How would you feel if we reconvene in one month once I have things a little bit more straight away? Because I do think a commission structure, the one that you proposed, makes good sense. But at this very moment, I think it would, again, just overwhelm the plate of responsibilities we're dealing with right now. Yeah, sure. We totally get that. So, yeah, there's always something, right? Something comes up, it's a great opportunity, but then you're like, oh, my gosh, I can't get anything done because there's this and this and this. So we definitely get it, especially with just starting and restructuring – or not restructuring, but just structuring and sorting things out. Yep, so that's fine. So do you want to reach back out then in a month? Well, okay, so between April 17th and May 1st, Josh and I will be on a cruise. So we will have limited access to email. So it could either be right before that, which would be a little less than a month, or if we look at things at the beginning of May. I'll send you a message on April – on the week of April 10th. Okay, perfect. So that's Easter Monday, April 10th. So I'm sure you'll be offline then, but sometime in that week, I think we'll have gone through a couple cycles of clients. Right now we'll have our processes a little bit more set in stone, and we'll be ready to sort of branch out from there, because I think, too, that will also give us some time to create those connections with our partners in other cities in Portugal, which is going to open up a whole other myriad of rental opportunities for people who work with you. So I think that would be a good timing for us. Does that sound good for you? Yeah, that's fine. So just reaching back out, we'll take a look at the – Josh, start playing music. We'll take a look at the contract and what that looks like, and we can just set up something extremely easy as far as tracking goes. It can be like a Google spreadsheet. It doesn't have to be – I mean, it's completely up to you how you want to do that as well, but like we've done a mix of – it's been a little bit of just both of us adding emails or just you tracking it or whatever that might look like, or as soon as I make the connection, I track it. So I'm totally fine with keeping track of something that we just both have a shared doc of just to kind of keep it easy. You get someone, I get someone, we just throw it in there, and then if it ends up going through, then we have it already logged. So nothing too stressful or too crazy. It can just be like a Google spreadsheet. So yeah, so reach back out to me then that week. So then, Dan, what we'll do is I was telling Kylie-Ann that we'll hold this podcast until we figure out signing a contract and everything, and then as soon as all that goes through, then this podcast will be released, and then hopefully you get the flood of people coming towards you. Awesome. Perfect. I'm so excited for, you know, yeah. Okay, so cool. I think that's it with you and me, Kylie-Ann, and Dan, you do your thing, and it was nice chatting, nice meeting you. I think this is a great service, and I wish you all the best with it getting bigger and bigger, but we'll keep in touch for sure. Well, thank you. Thanks for the opportunity, and yeah, I'll be in touch in the near future. Okay, sounds good.